FAQs

Shopping Information

 

What Shipping Methods Are Avlaiable?

We love a bargin, most of our items have FREE SHIPPING via courier.

Some bulky Items have additional shipping cost to certain areas, so if you are ever unsure please don’t hesitate to contact us with the items SUK.

How Long Will It Take To Get My Package?

Most packages arrive within 5-7 business days. Once your Item has been dispatched one of our team will contact you to let you know your amazing products are on the way.

Payment Information

 

What Payment Methods Are Accepted?

At ShopEzy we offer both Paypal and Afterpay for your convienience.

Is Buying On-Line Safe?

Absolutely!  We at ShopEzy have chosen the safest payment systems for your security. We promise to never share your personal information without your permission.

Orders and Returns

 

How do I place an Order?

Once you have the items you are looking for click add to cart. you can then either continue shopping or proceed to your cart.

Then click your preferred method of payment and follow the prompts… its that Ezy!

How Can I Cancel Or Change My Order?

You can Contact Us at anytime to cancel your order. however cancellations incur a 7% fee deduction from your total. If you cancel once the item. If you cancel or refuse your parcel you may also incur a restocking fee from our supplier.

A refund will generally be issued within two business days. You will be notified by one of our friendly customer service team once this has been processed. Please allow an additional 5 business days for your financial institution to clear the funds.

Do I need an account to place an order?

Not at all, we understand that in this day and age we all have far too many accounts to keep track of.  At ShopEzy we aim to keep your shopping experience as simple as possiple… after all our name says it all!

How Do I Track My Order?

We aim to keep our customers as informed as possible. We will be in contact you once your order has been processed to advise you if a tracking number has been assigned by the courier.